SHAWNA BIRNBAUM
Writer | Gothenburg, Sweden

CURRICULUM VITAE
Professional Experience
RINGTAIL INTERACTIVE
Technical writer with Ringtail Interactive's subsidiary, Ringtail Technology, focusing on gaming-related platform documentation.
Technical Writer
Feb 2023 - Present
Stockholm, Sweden
SIGMA TECHNOLOGY GROUP
Consultant
Feb 2022 - Jan 2023
Gothenburg, Sweden
Technical writer consultant. Clients include Volvo Cars, for whom I was a technical editor embedded within the Fault Tracing & Diagnostic editorial team; and Volvo Buses, for whom I was a product information specialist with the Driver Handbook team.
JUST FOR THE WIN
Technical Writer
Localization Project Manager
Sept 2018 - Dec 2021
Gothenburg, Sweden
Developed the online casino game studio’s first technical writer role.
Localization management of 29 non-English languages.
Documentation of game specifications in accordance with market regulations.
QA/QC of localized deliverables in HTML5, XML, and JSON for both desktop and mobile.
Collaboration with SMEs to efficiently translate tech-heavy texts into user-friendly descriptions in accordance with compliance requirements across multiple gaming markets.
JIRA, Confluence, Game Technology Portal, XTM, Google Suite.
API documentation.
EDUCATION
2022 - 2024 (expected)
UNIVERSITY OF ARIZONA
Master of Science
Human Language Technology
Linguistics from a computational perspective
2019 - 2021
ARIZONA STATE UNIVERSITY
Bachelor of Science
Technical Communication
Summa Cum Laude 3.8 GPA
2020
BERGHS SCHOOL OF COMMUNICATION
Certificate of Completion
UX Writing
SKILLS
In no particular order and at varying skill levels, names of things I've picked up on the job and through studies:
Atlassian Suite - JIRA and Confluence
Arbortext Editor
Atom (split-diff is a god-send)
Visual Studio Code
Ubuntu and other *nix-based operating systems
Jupyter
Python (regular expressions, POS tagging, various text processing techniques)
Perl
XML
HTML
JSON
Git
Game Technology Portal
XTM Translation Management
Google Suite
Topic-based authoring
Figma
Balsamiq
UX testing through various methods
UX/UI copy (or microcopy for you pedants)
Product and feature naming
Marketing copy
If there is something missing from this list, fear not: I am a fast learner.